Returns & Refunds

Try us risk-free.

If Blossom Wings isn't right for you — for any reason — return your order within 30 days for a full refund. Even if you've opened the pack.

30 days. No restocking fees. Free pickup across KSA.
Our promise

30-day satisfaction guarantee.

Period care is personal. Trying a new brand is a leap of faith. Here's how we make it easier.

01

30 days from delivery

02

Opened packs included

03

Full refund, original method

04

Free pickup, anywhere in KSA

How it works

Starting a return is simple.

Four steps. Most happen on WhatsApp.

Message us

WhatsApp or email orders@ with your order number.

We arrange pickup

Free, at a time that works for you.

We process within 3–5 days

Once the return arrives, we confirm by email.

Refund lands in your account

Timing depends on your payment method.

Refund timing

When the money comes back.

Once we process your return, here's what to expect by payment method.

Mada / Debit

1–3 business days

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Credit (Visa/Mastercard)

5–10 business days

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Apple Pay / STC Pay

3–7 business days

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Cash on Delivery

Bank transfer

You provide bank details.

Edge cases

When things go sideways.

We've thought through the awkward stuff.

Damaged or wrong item

Photo us within 48hrs. Replacement sent immediately. No need to return the original.

Want to exchange

Message us. We'll pickup the original and send the replacement at the same time.

Need to cancel

Before it ships, WhatsApp us immediately. After dispatch, it falls under standard returns.

A few exclusions

What can't be returned

  • Free gift items from a promotion
  • Items returned outside the 30-day window
  • Items damaged due to misuse
Need help?

Start your return on WhatsApp.

Send us your order number and we'll take it from there. Replies typically within an hour.

+966 50 516 9433

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