30 days from delivery
Returns & Refunds
Try us risk-free.
If Blossom Wings isn't right for you, for any reason, you get your money back. Unopened packs: return them within 7 days and we collect them free. Opened packs: tell us within 30 days and we refund the opened pack, with nothing to send back (one opened pack per product type, per customer).
30-day guarantee. No restocking fees. Free pickup for unopened packs.
Our promise
30-day satisfaction guarantee.
Period care is personal. Trying a new brand is a leap of faith. Here's how we help.
Opened packs included, one per product type
Full refund, original method
Nothing to send back
How it works
Starting a return is simple.
Four steps. Most happen on WhatsApp.
Message us
WhatsApp or email orders@ with your order number.
We arrange pickup
Free, at a time that works for you. Opened packs need no pickup.
We refund within 15 days
Usually within 3 to 5 business days. We confirm by email.
Refund lands in your account
Timing depends on your payment method.
Refund timing
When the money comes back.
Once we process your return, here's what to expect by payment method. Refunds cover the products you return. Free gifts and delivery fees, including the SAR 15 same-day fee, aren't refunded.
Mada / Debit
1-3 business days
Refunded to the same card.
Credit (Visa/Mastercard)
5-10 business days
May appear on your next statement, depending on your billing cycle.
Apple Pay / STC Pay
3-7 business days
Returned to the linked wallet or card.
Cash on Delivery
Bank transfer
You provide bank details.
Tabby / Tamara
Per your payment plan
Remaining instalments are cancelled and paid amounts returned on the provider's timeline.
Edge cases
When things go sideways.
We've thought through the awkward stuff.
Damaged or wrong item
Photo us within 48 hours. Replacement sent immediately. No need to return the original.
Want to exchange
Message us. We'll pickup the original and send the replacement at the same time.
Need to cancel
Before it ships, WhatsApp us immediately. After dispatch, it falls under standard returns.
What can't be returned
- Free gift items from a promotion
- Unopened items after 7 days, or opened items after 30 days
- Items damaged due to misuse
Need help?
Message on WhatsApp
Start your return on WhatsApp.
Send us your order number and we'll take it from there. We reply 9 AM to 6 PM, Saturday to Thursday.
+966 50 516 9433