30 days from delivery
Returns & Refunds
Try us risk-free.
If Blossom Wings isn't right for you, for any reason, return your order within 30 days for a full refund. Even if you've opened the pack.
30 days. No restocking fees. Free pickup across KSA.
Our promise
30-day satisfaction guarantee.
Period care is personal. Trying a new brand is a leap of faith. Here's how we make it easier.
Opened packs included
Full refund, original method
Free pickup, anywhere in KSA
How it works
Starting a return is simple.
Four steps. Most happen on WhatsApp.
Message us
WhatsApp or email orders@ with your order number.
We arrange pickup
Free, at a time that works for you.
We process within 3–5 days
Once the return arrives, we confirm by email.
Refund lands in your account
Timing depends on your payment method.
Refund timing
When the money comes back.
Once we process your return, here's what to expect by payment method.
Mada / Debit
1–3 business days
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Credit (Visa/Mastercard)
5–10 business days
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Apple Pay / STC Pay
3–7 business days
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Cash on Delivery
Bank transfer
You provide bank details.
Edge cases
When things go sideways.
We've thought through the awkward stuff.
Damaged or wrong item
Photo us within 24hrs. Replacement sent immediately. No need to return the original.
Want to exchange
Message us. We'll pickup the original and send the replacement at the same time.
Need to cancel
Before it ships, WhatsApp us immediately. After dispatch, it falls under standard returns.
What can't be returned
- Free gift items from a promotion
- Items returned outside the 30-day window
- Items damaged due to misuse
Need help?
Message on WhatsApp
Start your return on WhatsApp.
Send us your order number and we'll take it from there. Replies typically within an hour.
+966 50 516 9433